FAQ

AUSMV’s premium automotive network has two major differences from the traditional dealership model:

  1. We offer premium trim levels and equipment that isn’t offered by the local distributors.
  2. Our premium network ensures the same exceptional experience nationally. From our consistent and transparent sales process, to our highly reputable service and warranty teams, we always put the customer first.

SCD Remanufactured Vehicles (www.scd-rv.com.au) remanufactures vehicles to right-hand drive for AUSMV. SCD-RV is a member of the BOSSCAP Group alongside AUSMV.

Yes. AUSMV vehicles are listed on Glass’s Guide, a database for insurers and financiers to accurately assess vehicle values.

This means that customers have access to competitive rates that reflect the vehicle’s true value.

AUSMV also has its own in-house finance department.

The effects from COVID-19 on the supply chain has impacted the trucking industry worldwide.

In instances where inland transport has been significantly delayed, we have instructed our transport partners to “drive” the vehicles to the various shipping ports to keep vehicles from being stagnant for weeks on end. We made this decision to help reduce delays and get the vehicle into your hands sooner.

As a result, there is a small percentage of vehicles arriving in Australia with higher than usual kilometres on the odometer.

AUSMV is owned by BOSSCAP. For more information, visit www.bosscap.com.au

AUSMV prioritizes safety and reliability over comfort.

Modified seats have a higher risk of failure, so the memory seat function is deleted.

Yes. AUSMV has many of its own sites around the country as well as a partnership with mycar which includes an additional 270+ authorised service locations nationally.

3 year/100,000 km New Car Warranty

AUSMV’s Standard New Car Warranty is 3 year/100,000 km (whichever occurs first). If your vehicle is under warranty, you qualify for our 24/7 Rhodium Roadside Assistance.

Yes. All AUSMV delivered vehicles have access to 24/7 Rhodium Roadside assistance while under warranty. Rhodium Roadside assistance was developed by AUSMV to give customers peace of mind and includes towing for both the vehicle and trailer/caravan/boat etc. which is not generally included by other providers.

You can transfer ownership by submitting your details via the owners hub.

The Dealer Delivery fee is the fee charged to ‘ready’ the vehicle for sale. It covers:

  • Pre-delivery inspection
  • Professional detailing
  • Paint correction & polish (if needed)
  • Full checks
  • Registration paperwork
  • Fuel
  • Handover

At AUSMV, we are committed to providing our customers with the latest and greatest in automotive technology. As part of our commitment to sustainability and reducing our carbon footprint, we are proud to announce that by 2025, we will only be offering hybrids or full EVs in our light-duty pickup range.

We understand that the transition to electric vehicles can be difficult for some customers, but we firmly believe that it is the right thing to do for the environment and for our future. We are confident that the advancements in hybrid and electric vehicle technology will continue to improve and provide even better options for our customers.

The heavy-duty range will still continue along with our exceptional aftersales service for the current light-duty customers.

AUSMV holds a large catalogue of parts locally in Australia. Visit the online parts store at https://shop.ausmv.com.au/

You can view the service schedule for your RAM 1500/2500/3500 here.

The Ford F-150 Lightning XLT and Pro trims are expected to be available in the near future.

Advanced Manufacturing Queensland (AMQ) re-engineered the Ford range to right-hand drive for AUSMV. AMQ (www.advmq.com.au) is a member of the BOSSCAP Group alongside AUSMV.

AUSMV holds a large catalogue of parts locally in Australia. Visit the online parts store at https://shop.ausmv.com.au/

  • 5.0L Ti-VCT V8 engine (limited supply remaining)
  • 3.5L EcoBoost V6 engine (2023 only)
  • 3.5L PowerBoost™ Full Hybrid V6 engine
  • Electric (available Q3 2023)

You can view the service schedule for your Ford F-150/F-250/F-350 here.

Do you have another question?

Or call 1800 287 681

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